Frequently Asked Questions

Call Centre

What is the Gold Leaf Retail Partners contact details?
What is your operating times & days?

Cancellations & Refunds

What is the cancellation and refund policy for the products?

Delivery

What is the minimum order quantity?
How long will delivery take?
Can I receive my order during the lockdown?
How much is delivery?

General

I would like to change my delivery address
Is it safe to pay online?
Can i purchase on credit?
Why cant I make payment for my order?
I live outside of South Africa, can I become a Trade Partner?

Returns

I have received a damaged or incorrect product, what do I do?